72ph Privacy Policy

Introduction

72ph ("we", "us", "our") is committed to protecting the personal information of every player who uses our platform at 72ph.ws. This Privacy Policy describes the types of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights available to you as a data subject under Philippine law.

This Privacy Policy applies to all personal data processed by 72ph in connection with the registration and use of a 72ph account, participation in games, deposits and withdrawals, customer support interactions, and marketing communications. It applies to all players accessing 72ph from the Philippines and elsewhere.

By registering a 72ph account or using the 72ph platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform and contact [email protected] to request account closure.

Personal Data We Collect

72ph collects personal data through multiple touchpoints across the player relationship. The categories of data we collect are described below:

2.1 Registration Data

When you create a 72ph account, we collect: full legal name, date of birth, email address, Philippine mobile number, and a password (stored in hashed form — never in plain text). This data is required to create and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and age verification requirements, we collect: copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, or driver's licence), proof of address documents, and proof of payment method ownership. This data is collected only when required for verification purposes.

2.3 Financial Data

When you make deposits or request withdrawals, we collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g., GCash registered mobile number, BPI account suffix), and transaction timestamps. We do not store full bank account numbers, card numbers, or full e-wallet credentials on our servers.

2.4 Gaming Activity Data

We record your gaming activity on the 72ph platform, including games played, wager amounts, session duration, win/loss outcomes, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.

2.5 Technical and Device Data

When you access 72ph, we automatically collect certain technical data including: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data is used for security, fraud prevention, and platform optimisation.

2.6 Communications Data

When you contact 72ph customer support via email, live chat, or any other channel, we retain records of those communications, including your name, contact details, and the content of the interaction. This data is used to manage support queries and improve service quality.

How We Use Your Personal Data

72ph processes your personal data for the following purposes:

Legal Basis for Processing

Under the Data Privacy Act of 2012, 72ph processes your personal data on one or more of the following legal bases:

• Contract performance: Processing is necessary to perform the contract between you and 72ph — specifically, to create and operate your account, process your transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with Philippine legal and regulatory obligations, including anti-money laundering (AMLA) requirements, age verification mandates, PAGCOR-ecosystem reporting, and tax obligations.
• Legitimate interests: Processing is necessary for 72ph's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, platform security, and responsible gaming monitoring — provided those interests are not overridden by your rights and freedoms.
• Consent: For non-essential processing activities such as marketing communications and certain analytics, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without detriment to your core account access.

Data Sharing and Third Parties

72ph does not sell your personal data to any third party. We may share your personal data with the following categories of recipients, strictly as necessary and under contractual data protection obligations:

5.1 Payment Service Providers

To process your deposits and withdrawals, 72ph shares relevant financial and identity data with payment service providers including GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and USDT processing partners. These providers operate under their own privacy policies and are independently regulated in the Philippines.

5.2 Game Content Providers

72ph integrates games from third-party software providers. These providers may receive technical session data (such as player session tokens and wager data) necessary to operate their games within the 72ph platform. They do not receive your full identity data unless required for independent regulatory compliance.

5.3 Identity Verification Services

To fulfil KYC and age verification obligations, 72ph may share identity documents with regulated third-party verification service providers. These providers are contractually bound to process your data solely for verification purposes and to apply appropriate security measures.

5.4 Regulatory Authorities

72ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine regulatory or law enforcement authorities where disclosure is required by law, court order, or legitimate regulatory request.

5.5 Service Providers

72ph engages third-party service providers for functions including cloud hosting, cybersecurity, customer support tooling, and analytics. These providers act as data processors under contract with 72ph and are not permitted to use your data for any purpose beyond providing the contracted service.

Cookies and Tracking Technologies

72ph uses cookies and similar tracking technologies on the 72ph.ws website to deliver a functional, secure, and personalised gaming experience. This section explains what we use and why.

6.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function — including session authentication, security tokens, and shopping cart equivalents for your deposit flow. These cannot be disabled without breaking core functionality.
• Performance and analytics cookies: Used to understand how players interact with the 72ph platform, which pages they visit, and where technical issues occur. Data collected is aggregated and anonymised where possible.
• Functional cookies: Remember your preferences such as language settings, preferred games, and display options to personalise your experience.
• Marketing cookies (consent-based): Used to deliver relevant promotional content from 72ph within the platform. These are only placed with your explicit consent and can be withdrawn at any time through your cookie preferences.

6.2 Managing Cookies

You can manage your cookie preferences through the 72ph cookie preference centre, accessible via the cookie banner displayed on your first visit. You may also configure your browser to block or delete cookies, though disabling strictly necessary cookies will impair your ability to log in and use the platform.

Data Retention

72ph retains personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Philippine law and regulatory obligations. The general retention periods we apply are as follows:

Upon expiry of the applicable retention period, 72ph will securely delete or anonymise your personal data in accordance with industry-standard data destruction practices. Where data must be retained beyond these periods due to an ongoing legal dispute, regulatory investigation, or court order, we will retain only the minimum data necessary for that purpose.

Your Data Rights

Under the Data Privacy Act of 2012, as a 72ph player you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting us at [email protected]:

72ph will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it. 72ph reserves the right to verify your identity before fulfilling a data rights request to protect against unauthorised disclosure.

Data Security

72ph implements a comprehensive, multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• Encryption in transit: All data exchanged between your browser or app and 72ph servers is encrypted using TLS 1.2 or higher with 256-bit SSL certificates.
• Encryption at rest: Sensitive personal data stored on 72ph servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 72ph is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to regular review.
• Password security: Player passwords are never stored in plain text. We use industry-standard cryptographic hashing with salting to protect your login credentials.
• Two-factor authentication: 72ph offers two-factor authentication (2FA) for all player accounts to provide an additional layer of account security beyond your password.
• Penetration testing: Our platform undergoes regular independent security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Intrusion detection: 72ph operates real-time intrusion detection and monitoring systems to identify and respond to suspicious activity on our infrastructure.

9.1 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 72ph will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by the DPA. Where the breach is likely to result in a high risk to you personally, we will also notify you directly without undue delay, providing clear information about the nature of the breach, the data affected, and the steps we are taking to address it.

Children's Privacy and Age Restriction

72ph is strictly an adult gaming platform. In accordance with Philippine law, you must be at least 21 years of age to register and use the 72ph platform. We do not knowingly collect personal data from individuals below the age of 21.

All registrations are subject to age verification as part of our KYC process. Where 72ph discovers or has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, conduct a full review, and permanently close the account if the underage use is confirmed. Any funds in such an account will be handled in accordance with applicable Philippine regulatory guidance.

If you are a parent or guardian and believe your child has registered on the 72ph platform, please contact us immediately at [email protected] so that we can take appropriate action.

Changes to This Privacy Policy

72ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on the 72ph.ws website;
• Sending an email notification to your registered email address; and/or
• Displaying an in-platform notification upon your next login.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 72ph protects your personal data. Your continued use of the 72ph platform following notification of material changes constitutes your acknowledgment of the updated policy.

Contact Us and Data Protection Officer

72ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or our privacy practices, you may contact us through the following channels:

• Email (support): [email protected]
• Data Protection Officer inquiries: [email protected] (subject line: "Data Privacy – DPO")
• Platform: 72ph.ws

We aim to acknowledge all privacy-related inquiries within three (3) business days and to resolve them fully within thirty (30) calendar days. If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines at privacy.gov.ph.